As I'm frequently asked certain questions I've decided to compile a list.
If none of these answers help you, you can email me at firstname.lastname@example.org.
I want a print that isn't on your site, can I buy a print of it?
Yes, my site is for ease of purchase but most illustrations featured on my Instagram or Tumblr are available for purchase.
Do you do custom work? Can you draw me? How do I get a print of Me / / My Grandma / My Pet Gopher William?
I do offer custom illustration commissions, for any inquiries you can email me at email@example.com.
I do not offer free work or work for personal social media promotion.
How much does custom work cost?
I give price quotes based on each individual client. I don't have a standard list of prices as every project I pick up is unique. You can message me on the Commissions page for a price quote.
Do you offer services other than Illustration?
Yes, I have a Graphic Design background and take various design jobs as well.
How do you take payment?
I take payment in full before any project is started. Paypal is my preferred payment method, you don't need an account to pay an invoice.
How long is your turnaround time?
Turnaround depends on your project and my current workload, I'll supply you with this information when quoting you. If you have a specific deadline I can probably meet it, you just have to tell me beforehand. Rush jobs are subject to an additional fee.
What hardware / software do you use ?
Macbook Pro + Wacom Cintiq 13HD + Adobe Illustrator.
Not painted. Never an iPad, never an app, never a stylus.
What brushes do you use? Can you send me them?
Custom brushes, no, they aren't available for download.
What kind of paper do you use? Can you print on canvases/shirts/banners?
My 12x12 prints are on Photo Rag. 8x8 prints are on matte photo paper. Glossy paper is available. Anything else I can try and outsource for and we can basically get an image printed on anything.
Do your prints come with frames?
No. I can frame your print if you'd like though, you can email me to discuss any framed prints.
How long will it take me to get my print(s)? Do you ship international?
I usually ship the day after I receive an order, using USPS First Class / Priority services which take about 2-3 days.
International orders are available with shipping times and pricing based on your home country.
My order was: Abused by the USPS / You sent me the wrong item / Where's my tracking number? Help?!
If for whatever reason you have issues with your order or can't find your tracking number feel free to contact me
and I'll rectify the situation to the best of my abilities.
Are your prints limited?
Yes, but not to a certain amount. Once they are taken off the site they're gone. If a certain print is limited by quantity that will be indicated in the product listing.